Frequently Asked Questions
Everything you need to know about your Rockrun style journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare fit, as our styles range from slim to oversized.
Are your materials sustainably sourced?
Rockrun is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in over 70% of our seasonal collections.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.